General Inquiries

Individuals and companies are welcome to request work or estimates from us, and to contact us with questions about our business activities or facilities. To get in touch with us, please telephone or fax us on the number below, or send us a message via the contact form.

Telephone and fax inquiries

Telephone inquiries

(business hours: Mon–Sat, 8:00–17:00)

Free Dial0120-504-177

Fax inquiries

(Business hours: line open 24 hrs)


Inquiries via contact form

Before contacting us, please note:

  • We’ll use the information provided by you solely for the purpose of dealing with your inquiry.

  • Inquiries will be answered in the order in which they are received.The time taken to respond to your inquiry depends on what it relates to; in some cases up to a week will be required. Please note that we respond to inquiries made during the New Year holiday or on Saturdays, Sundays and public holidays on the next working day following the holiday. However, if you have not received a response after 3 days, please call us on 0120-504-177. 

  • After sending your message, we’ll immediately send an automated reply via email. If you do not receive the automated reply, the reason may be one of the following:
     ①the email address that you have provided is invalid
     ②our message is marked as spam
     ③the email server you are using is full
      If you cannot see any automated reply, please complete the form again or call us on the above number.